Holiday Check-In Check-in time begins at 2:00PM (until close)* in order to allow housekeeping ample time to properly sanitize and prepare each suite for itsâ€™ next guest. We shall make every attempt to accommodate special requests for early check-ins. There is always a full charge for the first day of stay, regardless of check-in time. Please allow an extra 15 minutes in your schedule to ensure accuracy at check-in.
NEW CLIENTS MUST have an Overnight Guest Profile Form completed prior to their first stay. This permanent profile helps us understand your petâ€™s background, personality and special needs so we can make his/her visit at The Village Groomer & Animal Inn, Inc. as safe and as comfortable as possible. In addition, to ensure accuracy, each client must complete a check-in menu and a grooming menu (if grooming) for each stay. If providing your own food, please prepare and label (by name) each serving in a separate baggy for the entire length of the stay. For more information, please see our Fine Dining page. If medicating, please properly label and provide all medication for the entire length of the stay.
Holiday Check-Out Check-out time is 12:00PM (or earlier)* in order to allow housekeeping ample time to properly sanitize and prepare each suite for its next guest that afternoon. Pets not picked up by 12:00PM will require additional care and be charged a $25.00 late check-out fee, unless scheduled for a grooming or Day Camp service. For security purposes, proper photo identification may be required.
Health/Temperament In the best interest of all, each guest must meet our published vaccinations standards before admittance. Pets requiring vaccination updates must have the vaccination(s) administered no less than ten days before check in. The Village Groomer & Animal Inn, Inc. reserves the right to refuse admittance to any pet guest for any reason, at any time, who lacks proof of vaccinations, displays signs of untreated or potentially contagious conditions, demonstrates aggressive behavior, or who fails our standard health and temperament policies.
Controlled Travel For each petâ€™s safety, ALL pets entering and exiting The Village Groomer & Animal Inn, Inc. must be on a leash or in a carrier until directed otherwise. All carriers, leashes, collars and harnesses will be returned to owner upon check-in.
Belongings Due to safety and sanitary considerations, we regret we cannot accept the following personal belongings ( beds, collars, bowls.). The Village Groomer & Animal Inn, Inc. is a full-service establishment and provides all the necessary clean bedding, blankets and bowls which comfort your pet and adhere to our strict standards. We encourage you to bring 1-2 of your pets favorite belongings and a treat Kong if your dog enjoys them, we can fill them with peanut butter, cream cheese, or applesauce for a nominal fee.
Visitation At The Village Groomer & Animal Inn, Inc., our pet guests are also on vacation. Visitation during boarding is both confusing and interruptive for the pet, and therefore, is highly discouraged. *Due to security and accuracy considerations, we regret we cannot accommodate check-ins or check-outs during non-business hours. We open and close promptly with NO EXCEPTIONS. Please see our regular business hours.
The health & safety of each pet is our number one priority. Therefore, in the best interest of all, each guest must meet our published vaccinations standards before admittance. Pets requiring vaccination updates must have the vaccination(s) administered no less than ten days before admittance. Individual circumstances may be considered with written documentation from a veterinarian.
Puppies must be at least 9 weeks of age and have completed their first two series of vaccinations, including the Bordetella vaccine and a fecal exam. Puppies over 18 weeks of age must have their full series of vaccinations, including the rabies vaccine.
Rabies: Current in the last year. DHLPP: Current in the last year. Bordetella: Current in the last six months. Fecal Exam: Current in the last year.
Rabies: Current in the last year. FVRCP: Current in the last year. Feline Leukemia: Current in the last year.
Each pet receives a pre-entry evaluation prior to admittance. All guests must be in good health and must not have had or been exposed to any contagious or communicable illnesses within a 30-day period prior to check-in. Pets showing signs of vomiting, coughing, gagging, sneezing, or diarrhea will not be admitted. Pet showing signs of fleas or ticks will be treated at ownerâ€™s expense.